Effective Date: October 8, 2026
Mighty Fine Cleaning ("Mighty Fine Cleaning," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit mightyfinecleaning.com (the "Site"), request a quote, book or receive our cleaning services (the "Services"), or otherwise communicate with us, and how we use, share, and protect that information.
By using our Site or Services, you acknowledge that you have read and understand this Privacy Policy.
1. Information We Collect
Information you provide to us
- Contact information: your name, email address, phone number, and service address.
- Home and service details: home size, cleaning preferences, information about pets, entry instructions, and access information such as keys, lockbox codes, garage codes, gate codes, or alarm codes.
- Payment information: payments are processed by our third-party payment processor. We do not store full credit or debit card numbers.
- Communications: emails, text messages, phone calls, form submissions, reviews, and other feedback you send us.
- Photos: before-and-after or quality-control photos of areas we clean, as described in our Terms of Service.
Information collected automatically
When you visit our Site, we and our service providers automatically collect certain information through cookies, server logs, and similar technologies. This may include your IP address, browser and device type, the pages you view, the date and time of your visit, the time you spend on the Site, and the website you visited before ours.
2. Cookies and Analytics
Cookies are small text files stored on your device when you visit a website. We use cookies to keep the Site working properly, remember your preferences, and understand how visitors use the Site. We may also use third-party analytics and advertising tools, such as Google Analytics or social media pixels, which may set their own cookies to help us measure traffic and the effectiveness of our advertising.
You can control or delete cookies through your browser settings. Blocking some cookies may affect how the Site works. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.
Do Not Track. Some browsers offer a "Do Not Track" setting. Because there is no uniform standard for how websites should respond to these signals, our Site does not currently respond to them.
3. How We Use Your Information
We use the information we collect to:
- Provide, schedule, and perform our Services;
- Communicate with you about quotes, appointments, billing, and changes to your Services;
- Process payments;
- Access your home securely and according to your instructions;
- Maintain quality control and train our team;
- Respond to your questions and requests;
- Send you promotional emails or text messages, if you have opted in to receive them;
- Improve our Site and Services;
- Protect the security of our Site, prevent fraud, and enforce our Terms of Service; and
- Comply with legal obligations.
4. How We Share Your Information
We do not sell your personal information. We share it only as described below:
- Our team: cleaning team members assigned to your home receive the information they need to perform your Services, such as your address, entry instructions, and service notes.
- Service providers: companies that help us run our business, such as scheduling and customer management software, payment processors, email and text messaging platforms, website hosting, and analytics providers. These providers may use your information only to perform services for us.
- Legal and safety: when we believe in good faith that the law requires it, or to protect the rights, property, or safety of Mighty Fine Cleaning, our customers, our team, or others.
- Business transfers: if we sell, merge, or transfer all or part of our business, your information may be transferred as part of that transaction and will remain subject to this Privacy Policy.
- With your consent: for any other purpose you approve.
5. Text Messages
If you provide your mobile number and opt in, you agree to receive text messages from Mighty Fine Cleaning about your appointments, billing, and Services, and promotional messages if you have opted in to them. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except the service providers that help us deliver our messages.
6. Email Communications
We use your email address to send information about your Services and, if you sign up, newsletters and promotional offers. In compliance with the CAN-SPAM Act, every marketing email we send will clearly identify Mighty Fine Cleaning as the sender, include our mailing address, and include an unsubscribe link.
You can opt out of marketing emails at any time by clicking the unsubscribe link in any email. We will process your request within 10 business days. Even if you unsubscribe, we may still send you messages related to your Services, such as appointment confirmations and invoices.
7. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information. Our Site uses SSL/TLS encryption to protect information you submit through it. Payment card information is handled by our payment processor and is never transmitted by email.
Keys and access codes are stored securely, shared only with team members assigned to your home, and returned or destroyed when your Services end. We also use software to monitor our Site for unauthorized attempts to upload or change information or otherwise cause damage.
No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Email is not a secure form of communication, so please do not send payment card information to us by email. If a security breach affects your personal information, we will notify you as required by law.
8. Data Retention
We keep personal information for as long as needed to provide our Services, maintain business and tax records, resolve disputes, and enforce our agreements. After that, we delete or de-identify it.
9. Your Choices
- Update your information: contact us to correct or update your contact or service information.
- Marketing: click "unsubscribe" in any marketing email or reply STOP to any text message.
- Cookies: adjust your browser settings to block or delete cookies.
- Access or deletion: contact us to request a copy of, or deletion of, your personal information. We will honor reasonable requests, subject to records we are required to keep by law.
10. Children's Privacy
Our Site and Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it.
11. Links to Other Websites
Our Site may contain links to other websites that we do not own or control. We are not responsible for the content or privacy practices of those websites, and a link does not mean we endorse the site or its sponsors. We encourage you to review the privacy policy of any website you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above. If we make material changes to how we use personal information we have already collected, we will notify you and obtain your consent where required by law.
13. Contact Us
If you have questions about this Privacy Policy or the information we collect, please contact us:
Mighty Fine Cleaning
100 Powell Place, Suite 1692, Nashville, Tennessee, 37204
Email: info@mightyfinecleaning.com
Phone: (615) 576-3555
Website Terms of Use
Effective Date: October 8, 2026. These Website Terms of Use govern your use of mightyfinecleaning.com (the "Site"). Our cleaning services are governed by our separate Terms of Service. By accessing the Site, you agree to these Website Terms of Use and to all applicable laws and regulations. If you do not agree, please do not use the Site.
1. Intellectual Property
All copyrights, trademarks, and other intellectual property rights in the Site and its content remain the sole property of Mighty Fine Cleaning or its licensors. You may not use our trademarks, content, or other intellectual property without our express written consent. You must not:
- Republish material from the Site without our prior written consent;
- Sell or rent material from the Site;
- Reproduce, duplicate, copy, create derivative works from, or otherwise exploit material on the Site for any purpose; or
- Redistribute any content from the Site, including onto another website.
2. Acceptable Use
You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Site by, anyone else. Prohibited behavior includes harassing or causing distress or inconvenience to others, transmitting obscene or offensive content, and disrupting the normal operation of the Site.
You must not use the Site to send unsolicited commercial communications, and you must not use the content on the Site for any marketing purpose without our express written consent.
3. Restricted Access
We may restrict access to some or all of the Site at any time. If we provide you with a username and password to access restricted areas of the Site, you must keep them confidential.
4. Reviews and Testimonials
Testimonials on the Site come from real customers and were received by text, email, audio, video, or online review platforms. They reflect individual experiences, and your experience may vary. We may shorten testimonials or correct spelling and grammar, but we do not change their meaning. We moderate testimonials only to remove content that is unlawful, abusive, obscene, contains personal information, or is unrelated to our Services, and we apply these standards equally to positive and negative reviews. If a reviewer received anything of value in exchange for a review, such as a discount or free service, we will disclose it.
The opinions expressed in testimonials are those of the reviewers and do not necessarily reflect the views of Mighty Fine Cleaning.
5. Disclaimer
The materials on the Site are provided "as is," without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. Mighty Fine Cleaning makes no representations about the accuracy, currency, or completeness of the content on the Site or any site linked to it. This disclaimer applies to the Site only; warranties for our Services are described in our Terms of Service.
6. Limitation of Liability
To the fullest extent permitted by law, Mighty Fine Cleaning and its owners, employees, and agents will not be liable for any damages, including lost profits, business interruption, or loss of information, arising out of the use of or inability to use the materials on the Site, even if we have been advised of the possibility of such damages. This section does not limit liability for our gross negligence or willful misconduct, or any liability that cannot be limited under applicable law.
7. Governing Law
These Website Terms of Use are governed by the laws of the State of Tennessee. Any dispute relating to our Services is governed by the dispute resolution provisions of our Terms of Service.
8. Changes to These Terms
We may update these Website Terms of Use from time to time by posting the updated version on the Site and changing the effective date above. Your continued use of the Site after changes are posted means you accept the updated terms.
